Return & Refund Policy
Return & Refund Policy
At Peak Mode On, your wellness and satisfaction are our top priorities. If you're not happy with your purchase, we're here to make it right. Please, refer to our Return & Refund Policy Kindly.
Returns & Replacements
-
We accept returns only if the product is damaged, defective, or incorrect.
-
Returns must be initiated within 5 days of receiving your order.
-
Products must be unused, unopened, and in their original packaging.
Cancellation Process
Please write to us at contact.us@peakmodeon.com with the following:
-
Order ID
-
Reason for return
-
Photos of the product (clearly showing the issue)
Our team will get back to you within 48 working hours to take it forward.
Refund Process
Once your return is approved:
-
Refunds will be processed within 7-10 business days via the original payment method.
-
Shipping charges are non-refundable.
Non-Returnable Items
Due to the nature of our products, we do not accept returns for:
-
Opened or used items
-
Items without original packaging
-
Products returned after 5 days of delivery
Note: We reserve the right to refuse returns that do not meet the above conditions.