FAQs
General
I am having trouble accessing the site?
Try refreshing your browser. If the website still doesn’t load, check your internet connection. If your connection is fine but the issue continues, clear your browser’s cache, cookies, and temporary files.
Where can I buy PMO products?
You can purchase directly from our official website and on leading marketplaces.
How should I take PMO products?
Dosages and instructions are clearly mentioned on each product’s label. Please read and follow the instructions provided. For best results, follow the recommended usage consistently and pair it with mindful lifestyle habits.
How soon can I expect results?
Ayurveda works holistically. Some people feel improvement in a few days, while for others it may take 3–4 weeks of consistent use. Results may vary by individual and product. PMO products are designed for sustainable results, not instant fixes.
Ayurveda
Are there any side effects?
Our products are formulated from safe Ayurvedic herbs. However, if you have a medical condition, are pregnant, or are on long-term medication, consult your physician before use.
Do I need to change my diet or lifestyle while using PMO products?
For best results, complement PMO products with balanced food, adequate sleep, and mindful routines. We share Ayurveda-first lifestyle tips (Dinacharya) through blogs, podcasts, and community sessions shared across our product pages.
Are your products 100% natural?
Yes. All our products are made using best quality, authentic, organic Ayurvedic herbs, free from harmful chemicals, artificial colors, or unnecessary fillers. We have an unwritten policy in our team that if we do not give it to our own family members, we will not sell it.
Shipping
Do you ship across India?
Yes, we deliver pan-India. International shipping will be available soon.
Where can I track my order?
You can log in to your PMO account and track your order in 'Track Your Order' section. We will also send you an email with the tracking details once the order is shipped.
Are there any shipping charges applicable on my order?
Shipping fee of ₹99 is applicable on orders below ₹500.
What is the estimated time of delivery?
Usually we ship your order within 2 business days. It might take another 2-10 days depending on where you stay in India.
Cancellations
How do I cancel an order I just placed?
Email us at contact.us@peakmodeon.com within 10 hours of placing the order.
Returns
How to register a complaint for a defective/damaged product?
Email us at contact.us@peakmodeon.com
What is your return/refund policy?
If you receive a damaged or incorrect product, we offer easy replacement/refunds. Please check our return policy page for details.
Account
My payment is deducted but I didn't receive the order confirmation.
Email us at contact.us@peakmodeon.com and we will assist you with your payment status.